TRACKING ORDERS

Tracking information will be provided on all orders which is included in the shipping confirmation emails sent once the order has been shipped.

 

DUTIES & TAXES PAID

 

 

RETURNS POLICY

EXTENDED CHRISTMAS RETURNS

Any full price gift bought between 26th November 2024 and 24th December 2024 can be returned up until 6th January 2025, if it’s unwanted or unsuitable. 

Sale items bought during this time can either be returned for refund within 14 days of receipt as per our standard returns policy or if returned outside of 14 days but prior to 6th January, they will be eligible for exchange or store credit only.

We sincerely hope you are satisfied with your purchase, however if you are not for whatever reason we will happily exchange or refund your unworn item providing it is still in resellable condition.

If you receive a faulty item, please let us know via email within 14 days of receipt. 

We cannot refund your postage costs unless product is faulty / incorrect. If your item is faulty or incorrect, you will have to let us know within 14 days of receipt. We cannot give any credit/assistance after this time period. Please make sure that you have carefully reviewed your order before finalising your purchases.

Sale items are still eligible for exchange and refund provided the item is in unworn condition with original tags and packaging intact. 

Please make sure that you have carefully reviewed your order before finalising your purchase. 

UK RETURNS / R.O.W RETURNS : We recommend choosing your most reliable service and sending your parcel tracked.

 

RETURNS ADDRESS

 

 

In order to return an item, you must meet the following : 

• The return must be sent back within 14 days of the delivery date.
• The item must be in its original, unused, unaltered and unwashed condition.
• The item must be returned with tags and packaging intact.

We are unable to refund your original or return postage costs unless the product is incorrect.